Ben's Outlet Website Review & Ratings + Ben's Outlet Coupons
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Ben's Outlet Website Review & Ratings + Ben's Outlet Coupons

Ben's Outlet: Products & Services

Ben's Outlet is an online store that offers an amazing selection of computers and laptops, headphones, juicers, kitchen knife sets, desks, electronic toys, cameras, phones, wireless routers, security systems, sunglasses, golf bags, and much more.

Ben's Outlet has eleven shopping categories:

Ben's Outlet: Company Background

The Ben's Outlet company and online store were created in 2009. The Ben's Outlet company name is Ben's Outlet Inc and it was incorporated in 2010. The President of Ben's Outlet Inc is Mr. Ben Federman.

Ben's Outlet contact information:

  • 471 Cozine Avenue, Brooklyn, NY 11208
  • Phone Number: 347-529-3434
  • Fax: 347-295-2008
  • Email is available on website
  • Live Chat is available on website
Ben's Outlet: Customer Feedback & Reviews

Customer reviews for Ben's Outlet are generally negative.

Positive customer reviews commented on:

  • Low prices

Negative customer reviews commented on:

  • Slow shipping
  • Poor customer service
  • Some customers stated that products were advertised falsely
  • One customer stated that they did not receive their RMA number

Some customer reviews were:

"Hands down the worst communications & slowest shipping time I've ever experienced."

"If they're going to just ignore me and hope I go way, well then it's time to start spreading some negative word of mouth."

"When the items arrived they were refurbished, not new as the product listing indicated, and as the customer service staff indicated."

Ben's Outlet: Business Credibility & Trustworthiness

Ben's Outlet does have a BBB page, but it is under their company name. Ben's Outlet Inc is not accredited with the Better Business Bureau; however they do have a BBB rating of "F". The reason they have a "F" rating is because there are 58 complaints filed against them and the length of time they have been operating. Their BBB file was opened on November 27th 2009. Over the last three years,  there has been 58 complaints filed against Ben's Outlet Inc with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against Ben's Outlet Inc were:

  • 10 complaints were due to advertising/sales Issues.
  • 30 complaints were due to delivery issues.
  • 1 complaint was due to guarantee/warranty Issues.
  • 14 complaints were due to problems with product/service.
  • 3 complaints were due to billing and collections. 
Ben's Outlet: Website Popularity & Google Ranking

Ben's Outlet website popularity:

  • Ben's Outlet has a worldwide Alexa traffic rating of 10,841 out of 30 million websites.
  • Ben's Outlet has an American Alexa traffic rating of 1942
  • Ben's Outlet has a Google pagerank of four out of ten.
  • The Ben's Outlet site receives around 27,032 unique visitors daily, which account for 251,399 daily page views. 
  • About 94% of the visitors to the Ben's Outlet site are American.
Ben's Outlet: Social Media Presence

Ben's Outlet social media presence:

  • Ben's Outlet can be followed on Facebook; they have 113,579 likes on Facebook and have 405 people talking about them. Ben's Outlet updates their Facebook page every few days.
  • Ben's Outlet can be followed on Twitter; they have 2,681 followers on Twitter and have posted 2,260 tweets. Ben's Outlet tweets every few days.
  • Ben's Outlet offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Ben's Outlet is on Pinterest; they have pinned 328 items and have 485 followers.
  • Ben's Outlet is on Google Plus; they have 81 pluses.
  • Ben's Outlet has a blog customers can follow; they have not updated their blog since July 31st 2012.
Ben's Outlet: Website Security & Safety

Ben's Outlet uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Ben's Outlet site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Ben's Outlet can be viewed here.

Ben's Outlet: Pricing & Packages

Ben's Outlet is usually cheaper on all their products. In a price comparison of three products, Ben's Outlet was cheaper on all three products than their leading competitors were.

Cuisinart Single Serve Brewing System w/ K-Cup Single Serve Reusable Coffee Filter & 5 Drink Settings

  • Ben's Outlet: $99.99
  • Leading competitor: $183.79

SoundLogic Noise-Isolating Headphones w/ 60" Cable, Large Drivers & Extra-Padded Ear Cushions

  • Ben's Outlet: $14.99
  • Leading competitor: $20.00

Zmodo 16 Channel DVR With 1TB HD 480fps Display & Record and Remote Control

  • Ben's Outlet: $239.99
  • Leading competitor: $253.79
Ben's Outlet: Shipping Rates & Policies

Ben's Outlet shipping rates and policies:

  • Ben's Outlet only ships within the United States (excluding Alaska and Hawaii).
  • Bunker Mentality offers free shipping on all orders.
  • Bunker Mentality does ship to PO boxes.
  • Bunker Mentality ships most products within 1-5 business days after the order is placed.
  • Orders will arrive within 7-10 business days after the order is shipped.
Ben's Outlet: Payment Methods Accepted

Ben's Outlet accepts numerous payment options. Ben's Outlet accepts:

  • MasterCard
  • Visa
  • American Express
  • Discover Card
  • PayPal

Ben's Outlet does not accept any other online payment method such as Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, wire and bank transfers or checks of any kind.

Ben's Outlet: Returns, Refunds & Exchange Policy

Ben's Outlet return and refund policy

  • Ben's Outlet offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Ben's Outlet's error.

How to make a return:

  • Customers must contact Ben's Outlet's customer service to obtain a RMA number.
  • Ben's Outlet's customer service can be contacted at: 347-529-3434
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

471 Cozine Avenue

Brooklyn, NY 11208

Ben's Outlet: Product images & screenshots
Ben's Outlet Coupons
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